We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase and a photo if possible . 

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Sadly sometimes items do get damaged in transit. This can always be reported to the postal company.

 

Exceptions/non-returnable items 
Unfortunately, we cannot accept returns on sale items.

 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time to process the refund. We do not offer a refund on P&P. If you receive your item faulty or broken due to transit, please photograph and contact us so we can contact our postal supplier.